Information you provide

When you create an account, place an order, save an address, or contact support, you provide information needed for those activities. This can include your name, email address, billing and shipping addresses, order details, and the content of your support message.

Please do not include passwords, full payment-card details, or unrelated sensitive information in support emails.

How information is used

Account and order information is used to provide account access, manage orders, communicate about purchases, respond to requests, and maintain relevant business records. Information may also be used to investigate errors, prevent misuse, and protect the website.

Website sessions and cookies

This site uses WordPress and WooCommerce. Store features use cookies and related session information to remember cart contents and support account access. Technical information, such as an IP address and browser information, may be processed by the hosting and site services to operate and protect the website.

You can manage cookies through your browser settings. Blocking or clearing cookies can affect the cart, sign-in, and other account features.

Service providers and payments

Operating the website and handling an order involves service providers such as the website platform, hosting services, email services, and delivery providers. Relevant information is used by those services to perform their functions.

If a payment method is available at checkout, review the payment provider’s notices for details about its processing of payment information. The payment methods actually offered at checkout determine which provider is involved in a transaction.

Account details and retention

You can review saved account information and addresses in My Account. Contact support if you need help correcting information or requesting deletion. Some order and related records may need to be retained for transaction administration, accounting, dispute resolution, or legal obligations.

Privacy requests

Depending on the laws that apply to you, you may have rights concerning access to, correction of, or deletion of personal information. Send privacy questions or requests to ElevateLabsSupport@gmail.com. We may need information to verify a request before providing account data or making changes.

External services and updates

External websites and services have their own privacy notices. Review those notices when following a link or using an external service. This page may be updated as website features or practices change.